Last updated: July 21, 2026
White Swan Farm operates as a private membership association under a ministry trust. Foods here are offered to members, not sold to the public: amounts shown are suggested gift amounts, and members are beneficiaries of the ministry. Your signed membership application is part of these terms; where the two speak to the same thing, the application leads.
When you confirm an request, your card is saved, not charged. Your request stays open and editable until your location’s ordering deadline; at the deadline it locks and we pack it.
By confirming an request you authorize us to charge your saved card the final gift amount when your request is packed - including adjustments for items priced by weight - without a separate confirmation at that moment. Store credit on your account is always applied before your card.
Prices shown for weighed items are honest estimates based on average weights. The final gift amount reflects the actual weighed amount, a little above or below the estimate.
If an item cannot be packed, it is simply left out and you are never charged for it. We may note it for you or add store credit as a kindness.
Please collect your request during your location’s pickup window. Much of what we pack is perishable: if you cannot make it, tell us as early as you can and we will do our best. Repeated uncollected requests may still be charged, since the food was packed for you.
If something in your request is not right, write us within a few days and we will make it right - usually as store credit (which spends itself on your next request) or a replacement. We would rather keep your trust than a few dollars.
A subscription creates a new request automatically on your chosen rhythm. Each one is editable until its deadline like any other, and charged the same way when packed. Pause, change, or cancel anytime under My Account → My Subscription.
Credit and gift cards apply to future requests and hold no cash value; they cannot be redeemed for money.
Keep your login to yourself and your details current. We may close accounts that misuse the store or the community spaces.
We run this store with great care, but it is provided as-is; to the extent the law allows, our responsibility for losses connected to using it is limited to the amount of the request concerned. Nothing here limits rights the law does not allow us to limit.
If these terms change meaningfully, this page will say so. Questions belong at hi@gideonlapp.com.
